Surfsight Internal Updates

Surfsight Internal Updates

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Errors on different API calls – Surfsight API – resolved

by Daniel Sanchez, Technical Support Agent
Code Red
We are happy to inform you that the issue “Errors on different API calls“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Errors on different API calls – Surfsight API – resolved

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any
⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing a service outage with the Surfsight API. Our team is currently working to restore the service. We apologize for any inconvenience.
⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing a service outage with the Surfsight API. Our team is currently working to restore the service. We apologize for any inconvenience. The next update will be in two hours.
⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any
⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

📹 Reminder: aux cams messaging is updated 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! This is a reminder. We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to
Hardware and firmware updates

📹 AUX CAM UPDATES!!! 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to assist you in orally
Hardware and firmware updates

📣 OTA has begun 📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Hi to all our front-office friends! We’re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and we’ll get
📣 OTA has begun 📣

📷 EOS/EOL Aux cams 📷

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera end of life/end of sale is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more
EOL/EOS
Partner messaging
Hardware and firmware updates