Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience.
⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience. This is affecting US and EU instances.
⚠️ Code Red: Outage - Devices showing offline ⚠️

Version E24-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E24 release notes are here! 🎉 This release includes: road-facing ADAS calibration from the Partner Portal a new recording retention time parameter and more! Please refer to this document in Teams to view them. The release notes
Version E24-2021

🐅 Face it tiger 🐅, you just hit the 💰 jackpot 💰!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
New release
Greetings, program(er)s! In case you missed it … we announced the official release of our new 🧑🏿‍💻🧑🏿‍💻🧑🏿‍💻 Developer Portal on Dec. 1st!! Oh snap! You asked ... we delivered ... So what are you waiting for? Have your partners and
🐅 Face it tiger 🐅, you just hit the 💰 jackpot 💰!

🔌🔌🔌 Cable updates 🔌🔌🔌

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Thanks for joining us last week to review the three new 🔌🔌🔌 cables we’re eager to introduce:🔌 RP1226🔌 J1939🔌 iOX As discussed, we will update 📣 you as soon as the cables are available and in stock. At that time, we will distribute
🔌🔌🔌 Cable updates 🔌🔌🔌

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials 📚📚 can be found here:
KB content available for partners!

Version E23-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E23 release notes are here! 🎉 Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.
Version E23-2021

Aux cams 📷 messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for
Aux cams 📷 messaging

Version E22-2021

by Maya Shlayen
New release
Woohoo! The E22-2021 release notes are ready! 🎉 Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.
Version E22-2021