Surfsight Internal Updates

Surfsight Internal Updates

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⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing a service outage with the Surfsight API. Our team is currently working to restore the service. We apologize for any inconvenience. The next update will be in two hours.
⚠️ Code Red: errors on different API calls - Surfsight API ⚠️

⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

by Daniel Sanchez, Technical Support Agent
Code Red
We are experiencing an intermittent availability of the timeline functionality within the Surfsight Geotab add-in (the timeline is sometimes unavailable). Our team is currently working to restore the service. We apologize for any
⚠️ Code Red: timeline sometimes not available in Surfsight Geotab add-in ⚠️

📹 Reminder: aux cams messaging is updated 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! This is a reminder. We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to
Hardware and firmware updates

📹 AUX CAM UPDATES!!! 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to assist you in orally
Hardware and firmware updates

📣 OTA has begun 📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Hi to all our front-office friends! We’re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and we’ll get
📣 OTA has begun 📣

📹 We're starting the 3.10 upgrade 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging
📹 We're starting the 3.10 upgrade 📹

E5-2022 is out! 🚀

by Rachel Gottesman, Technical Writer
New release
What’s included this time around? What’s new? Check it out! a new default setting for webhook destination URLs in an organization through the API more filter and sort parameters when retrieving events through the API Access all the details:
E5-2022 is out! 🚀

🚀New cloud releases: E5 is almost ready to go 🚀

by Rachel Gottesman, Technical Writer
E5 is scheduled to be released 🚀 this Sunday, March 20th: a new default setting for webhook destination URLs in an organization through the API more filter and sort parameters when retrieving a list of events through the API You can find
New release

E4-2022 is out! 🚀

by Maya Shlayen, Technical Writer
New release
What’s included this time around? What’s new? Check it out! Possible Fatigue events are now available A new API call enables you to set default settings for an entire organization You can now set up to 99 geofences Access all the details:
E4-2022 is out! 🚀