Surfsight Internal Updates

Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

by Daniel Sanchez, Technical support agent
Support
Code Red
We are experiencing a service outage with live streaming (NA cloud only). Our team is currently working to restore the service. We apologize for any inconvenience. Jira ticket: https://lytx.atlassian.net/browse/SUR-5981 Salesforce
⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

3.11 firmware version job aids

by Nadav Bahat, Senior Product Marketing Manager
New release
GTM
Hi team! 3.11 firmware version is in rollout and I am happy to send over some job aids to help you speak with partners about it. AI-12 3.11 firmware version selling and marketing guide - Use this as you prep for presenting these features
3.11 firmware version job aids

🖨️ Draft version: E22/23-2022 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E22/23 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information: E22/23 slides, including next planned
🖨️ Draft version: E22/23-2022 🖨️

Firmware v3.11 is rolling out!

by Rachel Gottesman, Technical Writer
New release
Hardware and firmware updates
Firmware version 3.11 is beginning its controlled roll out! 🚀 The rollout will begin with devices connected to the U.S. cloud. What’s included this time around? What’s new? Check it out! A new lane weaving event when a vehicle crosses
Firmware v3.11 is rolling out!

🖨️ Draft version: E20/21-2022 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E20/21 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E20/21 slides, including next planned sprints,
🖨️ Draft version: E20/21-2022 🖨️

⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support
Support
Code Red
We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours This notice was delivered to internal employees only.
⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

🖨️ Draft version: E3-Q3-Y22 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E3-Q3-Y22 release notes is here! Take a look. Note the new naming convention we will be using moving forward. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. For
🖨️ Draft version: E3-Q3-Y22 🖨️