Surfsight Internal Updates

๐Ÿš€New cloud releases: E3 is almost ready to go ๐Ÿš€

by Maya Shlayen
This sprint was full of exciting updates โœจ - check โ€˜em out โ€ฆ E3 is scheduled to be released ๐Ÿš€ this Sunday, February 20th: Partners can now set default settings for an organizationโ€™s camera. The settings apply to both current cameras and
GTM
New release

Live streaming not working โ€“ Surfsight portal โ€“ resolved

by Daniel Sanchez, Technical Support Engineer
Code Red
We are happy to inform you that the issue regarding live streaming not working has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

โš ๏ธ Code Red: live streaming not working - Surfsight portalโš ๏ธ

by Daniel Sanchez, Technical Support Engineer
Code Red
Weโ€™re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next update will be in 2 hours.

๐Ÿš€ New cloud releases: E2 is almost ready to go ๐Ÿš€

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
This sprint was chock full of features, improvements and ๐Ÿ•ต๏ธ discoveries - check โ€˜em out โ€ฆ E2 is scheduled to be released ๐Ÿš€ this Sunday, February 6th: Mixed fleets support is here. You can now add dashcams from different partners to the
New release
GTM

E1-2022 is out! ๐Ÿš€

by Rachel Gottesman, Technical Writer
New release
Whatโ€™s included this time around? Whatโ€™s new? Check it out! Set email notifications for events in bulk Improved webhook delivery Access all the details: for the Surfsight cloud, Partner Portal, and Developer Portal: in the knowledge base or

๐Ÿดโš ๏ธ Code Red: Partner Portal Down - Resolved ๐Ÿดโš ๏ธ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On December 21st, 2021 at 8:01 am PT, an unexpected outage occurred, causing the Partner Portal to be unavailable until 8:50 am PT that day. PSMs and TAMs are invited to use the following letter, and share it with any partners awaiting

๐Ÿดโš ๏ธ Code Red: API Invalid Token Timeout Resolved ๐Ÿดโš ๏ธ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On November 28th, new logging functionality was deployed to production US & EU environments as part of our E23 release (ticket SUR-3925). The deployment caused invalid tokens to fail with a 504 Gateway timeout instead of the expected 401

New cables are out! ๐Ÿš€

by Rachel Cheyfitz
New release
Wow wow wow wow. Who would have thought there could be so much excitement around new cables!! Weโ€™re proud to announce that three new cables are in stock and ready to be ordered:๐Ÿ”Œ RP1226๐Ÿ”Œ J1939๐Ÿ”Œ IOX for Geotab Weโ€™ve created beautiful

Outage โ€“ Devices showing offline โ€“ RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.