Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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3.11 firmware version job aids

by Nadav Bahat, Senior Product Marketing Manager

Hi team! 3.11 firmware version is in rollout and I am happy to send over some job aids to help you speak with partners about it. AI-12 3.11 firmware version selling and marketing guide - Use this as you prep for presenting these features

3.11 firmware version job aids

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🖨️ Draft version: E22/23-2022 🖨️

by Rachel Gottesman, Technical Writer

The draft version of E22/23 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information: E22/23 slides, including next planned

🖨️ Draft version: E22/23-2022 🖨️

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🖨️ Draft version: E20/21-2022 🖨️

by Rachel Gottesman, Technical Writer

The draft version of E20/21 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E20/21 slides, including next planned sprints,

🖨️ Draft version: E20/21-2022 🖨️

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⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support

We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours This notice was delivered to internal employees only.

⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

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🖨️ Draft version: E3-Q3-Y22 🖨️

by Rachel Gottesman, Technical Writer

The draft version of E3-Q3-Y22 release notes is here! Take a look. Note the new naming convention we will be using moving forward. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. For

🖨️ Draft version: E3-Q3-Y22 🖨️

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WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected – RESOLVED

by Daniel Sanchez, Technical support agent

We are happy to inform you that the issue whereby WebRTC was working intermittently and could affect live streaming and recording streaming via the Surfsight portal and via API has been resolved. We appreciate your patience and apologize

WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected – RESOLVED

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⚠️ Code Red: WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected ⚠️

by Daniel Sanchez, Technical support agent

We are experiencing an intermittent service outage. WebRTC works intermittently. Live streaming and recording streaming via the Surfsight portal and via API may be affected. Our team is currently working to restore the service. We apologize

⚠️ Code Red: WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected ⚠️