Surfsight Internal Updates

Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

🖨️ Draft version: E1/2-2023 🖨️

by Sharon Schnee
New release
The draft version of E1/2 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E1/2 slides, including next planned sprints,

Latency Issue – US cloud only LiveView and Recording Streaming – resolved

by Dror Tesler, Support Engineer
We are happy to inform you that the Latency Issue – US cloud only LiveView and Recording Streaming has been resolved. We appreciate your patience and apologize for the temporary inconvenience. This notice was delivered to employees and
Support

ℹ️ Service Impact Announcement ℹ️ : Latency Issue - US cloud only LiveView and Recording Streaming

by Perla Perez
Support
We’re currently experiencing a latency in the US cloud Live View and Recording Streaming features.  Our team is currently working to restore normal performance levels. We apologize for any inconvenience. We will update you by tomorrow

E24/25-22 and G4-22 are out! 🚀

by Sharon Schnee
New release
What’s included this time around? What’s new? Check it out! E24/25-22: We continue the Partner Portal facelift in the Organizations area. G4-22: You can enable or disable standby events and their email notifications. The MyGeotab​

🖨️ Draft versions: E24/25-2022 and G4-22 🖨️

by Rachel Gottesman, Technical Writer
New release
The draft versions of E24/25 and G4 release notes are here! Take a look. Read all about the releases’ new features, enhancements, and the bugs we fixed in the E24/25 and G4 draft release notes. For more information: E24/25 and G4

Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer
Three upcoming changes to the Surfisght API may impact your use of the service:  The password parameter in the recordingEncryption object returned in our GET /organizations/{orgId}/default-settings API call will be removed. Integration
Announncement
Support

E22/23 is out! 🚀

by Rachel Gottesman, Technical Writer
New release
E22/23 is out! 🚀 What’s included this time around? What’s new? Check it out! firmware version 3.11 updates to the Surfsight Portal the event media reusable component is being used in the Surfsight Portal the Partner Portal facelift

🖨️ Draft version: E22/23-2022 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E22/23 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information: E22/23 slides, including next planned