Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

C3-2024 is out! 🚀

by Sharon Schnee
C3-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​​Reactivate a device​ from the Partner Portal​​​. ​​Device ​​and ​event ​​configuration changes made through the Surfsight Portal,​ and device billings
New release

🖨️ Draft version: C3-2024 🖨️

by Sharon Schnee
New release
The draft version of C3 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C3 slides, including next planned sprints,
🖨️ Draft version: C3-2024 🖨️

Firmware Update 3.12.108 Now Available

by Sharon Schnee
New release
Hardware and firmware updates
Firmware Update 3.12.108 Now Available  The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA).    What’s included:  Auxiliary camera connectivity and recording enhancements  Improved recording
Firmware Update 3.12.108 Now Available

Service Impact Announcement: Partner PowerFleet cannot access Vista Portal – RESOLVED

by Natalia Correa, TS3
Support
We are happy to inform you that the issue Partner PowerFleet cannot access Vista Portal has been resolved. Please find further details below. Partners impacted by the degraded performance: PowerFleet. We appreciate your patience and
Service Impact Announcement: Partner PowerFleet cannot access Vista Portal – RESOLVED

C2-2024 and G1-2024 are out! 🚀

by Sharon Schnee
New release
C2-2024 and G1-2024 are out! 🚀 What’s included this time around? What’s new? Check it out! C2-2024 Two upcoming changes to the Surfsight API may impact your use of the service.  1.       The DELETE/organization/{orgId} API call will
C2-2024 and G1-2024 are out! 🚀

🖨️ Draft version: C2-2024 and G1-2024 🖨️

by Sharon Schnee
New release
The draft version of C2 and G1 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the C2 and G1 draft release notes. For more information C2 and G1 slides, including
🖨️ Draft version: C2-2024 and G1-2024 🖨️

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight API may impact your use of the service.  1.       A JWT token is now required for both setting purge days and updating purge days in the PATCH /organizations/orgID API call. This is available only to
Support
Announncement

Code Red: Portal and API calls not working for US and EU cloud (System Down), DNS issues. - RESOLVED

by Mauricio Niebles, Support
Support
Code Red
We are experiencing a service interruption with the Partner Portal and API calls. Our team is working to restore service. We apologize for the inconvenience. The US and EU clouds may be
Code Red: Portal and API calls not working for US and EU cloud (System Down), DNS issues. - RESOLVED