Surfsight Internal Updates

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support
Support
Code Red
We’re experiencing a service outage with the Partner & Surfsight Portals. Our team is currently working to restore the service. We apologize for any inconvenience.  This notice was delivered to employees only.

3.12 release package

by Nadav Bahat, Product Marketing Manager
GTM
Collateral updates
Partner messaging
Team, the AI-12 3.12 firmware version is in rollout, with General Availability (GA) targeted for late September. We prepared a release package that includes all the supportive assets to help you learn about the firmware's features, how to

⚠️ Code Red: Partner Portal - not loading ⚠️ RESOLVED

by Silvia Arce, TS3
Support
Code Red
We’re experiencing a service outage with the Admin Portal / Partner Portal. Our team is currently working to restore the service. We apologize for any inconvenience. —RESOLVED— Jira tickets: Admin Portal:

Code Red – Partner Portal Not Loading – resolved

by Jerry Gomez, TS3
We are happy to inform you that the {PR-0004743} has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Support
Code Red

⚠️ Code Red: Surfsight Portal - Live View not working ⚠️ RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with Surfsight Portal - Live view not working. Our team is currently working to restore the service. We apologize for any inconvenience. - RESOLVED - Resolution steps: Please open the browser of your

⚠️ Code Red: Surfsight Portal - Live View Not Working ⚠️

by Silvia Arce, Technical Support Engineer
Support
Code Red
We’re experiencing a service outage with the Surfsight Portal - Live View. Our team is currently working to restore the service. We apologize for any inconvenience.  This notice was delivered to employees and partners.

AI-14 Dash Cam Is In Beta! 🏆

by Rozi Buber
IMPORTANT: The purpose of this announcement is to inform Lytx employees about the status of the AI-14 Dash Cam. This information is for INTERNAL USE ONLY and should not be distributed to anyone outside of Lytx. We are thrilled to share
Product updates

⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

by Daniel Sanchez, Technical support agent
Support
Code Red
We are happy to inform you that the service outage with live-streaming (NA cloud only) has been resolved. We appreciate your patience and apologize for the temporary inconvenience. Jira ticket: