Surfsight Internal Updates

⚠️ Code Red: Live View - NA only ⚠️

by Perla Perez, Tech Support
Support
Code Red
We’re experiencing a service outage with mediacores that service our Live View service. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours For more information contact:

🚀New release: E12&13-2022 is out🚀

New release
E12&13 release is out! Check out what’s included: standby in/out events are back, with more notification options available in the Surfsight Portal together with more new UI features. we’ve started our gradual facelift for the Partner Portal

🖨️ Draft version: E12/E13-22 🖨️

by Nadav Bahat, Product Marketing
New release
GTM
The draft version of E12/13-22 release notes is here! Take a look. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. Important announcement: As we are planning to focus on large

3.10.25 is out for the Surfsight firmware! 🚀

New release
Firmware 3.10.25 is being delivered to your partners’ devices as we speak, resolving several important bug issues. Access all the details: in the knowledge base or from this PDF document

🚀New release: E11-2022 is out🚀

by Nadav Bahat, Product Marketing
New release
GTM
E11 is out! check out what’s included this time! You might want to sit down for this one: Speed profile is here! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted

🖨️ Draft version: E11-2022 🖨️

by Nadav Bahat, Product Marketing
New release
GTM
The draft version of E11-22 release notes is here! Take a look. You might want to sit down for this one: Speed profile! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted

Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent
Support
Code Red
We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer
Support
Code Red
Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

🚀New release: E10 and G15 are out! 🚀

by Nadav Bahat, Product Marketing
Announncement
New release
Hi there, We are releasing both the E10 general cloud release and the G15-22 Geotab add-in release today! Check it out! What’s included✨? E10: New API call to retrieve drivers by organization Enhanced billing data to keep track of monthly