Surfsight Internal Updates

E17/18 is out! 🚀

by Sharon Schnee
New release
E17/18 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner portal facelift continues with the calendar drop downs in several areas, giving all related screens a new updated look. The mediaFileAvailability

🖨️ Draft version: E17/18-2023 🖨️

by Sharon Schnee
New release
The draft version of E17/18 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E17/18 slides, including next planned

E15/16 is out! 🚀

by Sharon Schnee
New release
E15/16 is out! 🚀 What’s included this time around? What’s new? Check it out! Video and snapshot media can be configured for ​Entering standby​ and ​Exiting Standby​ events. New webhook types notify partners of system messages such as a

🖨️ Draft version: E15/16-23 🖨️

by Sharon Schnee
New release
The draft version of E15/16 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E15/16 slides, including next planned

⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support
Support
Code Red
We’re experiencing a service outage with the Partner & Surfsight Portals. Our team is currently working to restore the service. We apologize for any inconvenience.  This notice was delivered to employees only.

E13/14-23 and G2-23 are out! 🚀

by Sharon Schnee
New release
E13/14-23 and G2-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E13/14-23: Partners are now able to delete organizations they are not using from within their accounts. The Partner portal facelift continues

🖨️ Draft version: E13/14-2023 and G2-23 🖨️

by Sharon Schnee
New release
The draft version of E13/14 and G2 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the E13/14 and G2 draft release notes. For more information E13/14 and G2

⚠️ Code Red: Partner Portal - not loading ⚠️ RESOLVED

by Silvia Arce, TS3
Support
Code Red
We’re experiencing a service outage with the Admin Portal / Partner Portal. Our team is currently working to restore the service. We apologize for any inconvenience. —RESOLVED— Jira tickets: Admin Portal:

Code Red – Partner Portal Not Loading – resolved

by Jerry Gomez, TS3
We are happy to inform you that the {PR-0004743} has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Support
Code Red