Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

ℹ️ Service Impact Announcement: Download the Device Health Report from the Partner Portal for EU cloud is not working ℹ️

by Natalia Correa, TS3
We are currently experiencing degraded performance issues with the Device Health Report from the Partner Portal. Please find further details below. Partners impacted by the degraded performance: EU cloud Our team is currently working to
Support
Code Red

Service Impact Announcement: Delays in Processing Events – RESOLVED

by Natalia Correa, TS3
We are happy to inform you that the degraded performance issues with events have been resolved. Please find further details below. Please allow 2-4 hours for all events to fully process and upload. We appreciate your patience and
Support
Code Red

ℹ️ Service Impact Announcement: Delays in Processing Events ℹ️

by Jerry Gomez
We are currently experiencing degraded performance issues with events. Please find further details below. Impact of the degraded performance: Generating Events Our team is currently working to restore normal performance levels. We
Support
Code Red

ℹ️ Service Impact Announcement: Delays in Processing Events ℹ️

by Jerry Gomez, Support Engineer
We are currently experiencing degraded performance issues with events. Please find further details below. Impact of the degraded performance: Generating Events Our team is currently working to restore normal performance levels. We
Support
Code Red

C3-2024 is out! 🚀

by Sharon Schnee
C3-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! ​​Reactivate a device​ from the Partner Portal​​​. ​​Device ​​and ​event ​​configuration changes made through the Surfsight Portal,​ and device billings
New release

🖨️ Draft version: C3-2024 🖨️

by Sharon Schnee
New release
The draft version of C3 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C3 slides, including next planned sprints,
🖨️ Draft version: C3-2024 🖨️

Firmware Update 3.12.108 Now Available

by Sharon Schnee
New release
Hardware and firmware updates
Firmware Update 3.12.108 Now Available  The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA).    What’s included:  Auxiliary camera connectivity and recording enhancements  Improved recording
Firmware Update 3.12.108 Now Available

C2-2024 and G1-2024 are out! 🚀

by Sharon Schnee
New release
C2-2024 and G1-2024 are out! 🚀 What’s included this time around? What’s new? Check it out! C2-2024 Two upcoming changes to the Surfsight API may impact your use of the service.  1.       The DELETE/organization/{orgId} API call will
C2-2024 and G1-2024 are out! 🚀

🖨️ Draft version: C2-2024 and G1-2024 🖨️

by Sharon Schnee
New release
The draft version of C2 and G1 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the C2 and G1 draft release notes. For more information C2 and G1 slides, including
🖨️ Draft version: C2-2024 and G1-2024 🖨️