Surfsight Internal Updates

๐Ÿš€New cloud releases: E4 is almost ready to go ๐Ÿš€

by Maya Shlayen
This sprint was ON FIRE ๐Ÿ”ฅ with exciting updates - check it out โ€ฆ E4 is scheduled to be released ๐Ÿš€ this Sunday, March 6th: A new event, Possible Fatigue ๐Ÿ˜ด, gets triggered when there is a distracted driving event and the driver has already
GTM
New release

๐Ÿš€New cloud releases: E3 is almost ready to go ๐Ÿš€

by Maya Shlayen
This sprint was full of exciting updates โœจ - check โ€˜em out โ€ฆ E3 is scheduled to be released ๐Ÿš€ this Sunday, February 20th: Partners can now set default settings for an organizationโ€™s camera. The settings apply to both current cameras and
GTM
New release

Live streaming not working โ€“ Surfsight portal โ€“ resolved

by Daniel Sanchez, Technical Support Engineer
Code Red
We are happy to inform you that the issue regarding live streaming not working has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

โš ๏ธ Code Red: live streaming not working - Surfsight portalโš ๏ธ

by Daniel Sanchez, Technical Support Engineer
Code Red
Weโ€™re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next update will be in 2 hours.

๐Ÿš€ New cloud releases: E2 is almost ready to go ๐Ÿš€

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
This sprint was chock full of features, improvements and ๐Ÿ•ต๏ธ discoveries - check โ€˜em out โ€ฆ E2 is scheduled to be released ๐Ÿš€ this Sunday, February 6th: Mixed fleets support is here. You can now add dashcams from different partners to the
New release
GTM

๐Ÿดโš ๏ธ Code Red: Partner Portal Down - Resolved ๐Ÿดโš ๏ธ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On December 21st, 2021 at 8:01 am PT, an unexpected outage occurred, causing the Partner Portal to be unavailable until 8:50 am PT that day. PSMs and TAMs are invited to use the following letter, and share it with any partners awaiting

๐Ÿดโš ๏ธ Code Red: API Invalid Token Timeout Resolved ๐Ÿดโš ๏ธ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On November 28th, new logging functionality was deployed to production US & EU environments as part of our E23 release (ticket SUR-3925). The deployment caused invalid tokens to fail with a 504 Gateway timeout instead of the expected 401

๐Ÿ“ฃ๐Ÿ“ฃ Launch plan communications ๐Ÿ“ฃ๐Ÿ“ฃ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Processes
To all our fellow colleagues across teams and BUs - weโ€™re pleased to announce that weโ€™ve opened dedicated Microsoft Teams channels for discussions about specific launches. These channels ๐ŸŽš๏ธ are open to all! Please feel free to join,

Outage โ€“ Devices showing offline โ€“ RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.