Surfsight Internal Updates

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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🖨️ Draft version: C4-2024 🖨️

by Sharon Schnee

The draft version of C4 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C4 slides, including next planned sprints,

🖨️ Draft version: C4-2024 🖨️

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ℹ️ Service Impact Announcement: Download the Device Health Report from the Partner Portal for EU cloud is not working ℹ️

by Natalia Correa, TS3

We are currently experiencing degraded performance issues with the Device Health Report from the Partner Portal. Please find further details below. Partners impacted by the degraded performance: EU cloud Our team is currently working to

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Service Impact Announcement: Delays in Processing Events – RESOLVED

by Natalia Correa, TS3

We are happy to inform you that the degraded performance issues with events have been resolved. Please find further details below. Please allow 2-4 hours for all events to fully process and upload. We appreciate your patience and

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ℹ️ Service Impact Announcement: Delays in Processing Events ℹ️

We are currently experiencing degraded performance issues with events. Please find further details below. Impact of the degraded performance: Generating Events Our team is currently working to restore normal performance levels. We

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ℹ️ Service Impact Announcement: Delays in Processing Events ℹ️

by Jerry Gomez, Support Engineer

We are currently experiencing degraded performance issues with events. Please find further details below. Impact of the degraded performance: Generating Events Our team is currently working to restore normal performance levels. We

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C3-2024 is out! 🚀

by Sharon Schnee

C3-2024 is out! 🚀 What’s included this time around? What’s new? Check it out! Reactivate a device from the Partner Portal. Device and event configuration changes made through the Surfsight Portal, and device billings

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🖨️ Draft version: C3-2024 🖨️

by Sharon Schnee

The draft version of C3 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information C3 slides, including next planned sprints,

🖨️ Draft version: C3-2024 🖨️

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Firmware Update 3.12.108 Now Available

by Sharon Schnee

Hardware and firmware updates

Firmware Update 3.12.108 Now Available The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA). What’s included: Auxiliary camera connectivity and recording enhancements Improved recording

Firmware Update 3.12.108 Now Available