Surfsight Internal Updates

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience.

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience. This is affecting US and EU instances.

Version E24-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E24 release notes are here! 🎉 This release includes: road-facing ADAS calibration from the Partner Portal a new recording retention time parameter and more! Please refer to this document in Teams to view them. The release notes

🐅 Face it tiger 🐅, you just hit the 💰 jackpot 💰!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
New release
Greetings, program(er)s! In case you missed it … we announced the official release of our new 🧑🏿‍💻🧑🏿‍💻🧑🏿‍💻 Developer Portal on Dec. 1st!! Oh snap! You asked ... we delivered ... So what are you waiting for? Have your partners and

Version E23-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E23 release notes are here! 🎉 Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.

GTM Dec 13 2021 Updates

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The December 13 2021 🗓️ ♍ GTM forum was held with the following status updates: Submit your product requests at least once a quarter: We want to improve Surfsight more and more everyday. You’re the expert - working with the product and

GTM Nov 15 2021 Updates

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The November 15 2021 🗓️ ♍ GTM forum was held with the following status updates: Reminder: We want to improve Surfsight more and more everyday. Please submit your requests at least once a quarter - use the Support ticketing mechanism and

Aux cams 📷 messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for