Surfsight Internal Updates

Surfsight Internal Updates

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🖨️ Draft version: E12/E13-22 🖨️

by Nadav Bahat, Product Marketing
New release
GTM
The draft version of E12/13-22 release notes is here! Take a look. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. Important announcement: As we are planning to focus on large
🖨️ Draft version: E12/E13-22 🖨️

3.10.25 is out for the Surfsight firmware! 🚀

New release
Firmware 3.10.25 is being delivered to your partners’ devices as we speak, resolving several important bug issues. Access all the details: in the knowledge base or from this PDF document
3.10.25 is out for the Surfsight firmware! 🚀

🚀New release: E11-2022 is out🚀

by Nadav Bahat, Product Marketing
New release
GTM
E11 is out! check out what’s included this time! You might want to sit down for this one: Speed profile is here! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted
🚀New release: E11-2022 is out🚀

🖨️ Draft version: E11-2022 🖨️

by Nadav Bahat, Product Marketing
New release
GTM
The draft version of E11-22 release notes is here! Take a look. You might want to sit down for this one: Speed profile! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted
🖨️ Draft version: E11-2022 🖨️

Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent
Support
Code Red
We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
Code red: live view not working – US cloud only – resolved

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer
Support
Code Red
Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours
⚠️ Code Red: Live View not working - US Cloud Only ⚠️

🚀New release: E10 and G15 are out! 🚀

by Nadav Bahat, Product Marketing
Announncement
New release
Hi there, We are releasing both the E10 general cloud release and the G15-22 Geotab add-in release today! Check it out! What’s included✨? E10: New API call to retrieve drivers by organization Enhanced billing data to keep track of monthly
🚀New release: E10 and G15 are out! 🚀

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.
⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

by Perla Perez
Support
Code Red
We’re experiencing a service outage with Live streaming not working on the US cloud due to media certificates have expired. Our team is currently working to restore the service. We apologize for any inconvenience. Link any new cases to
⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️