Surfsight Internal Updates

πŸš€ New cloud releases: E2 is almost ready to go πŸš€

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
This sprint was chock full of features, improvements and πŸ•΅οΈ discoveries - check β€˜em out … E2 is scheduled to be released πŸš€ this Sunday, February 6th: Mixed fleets support is here. You can now add dashcams from different partners to the
New release
GTM

E1-2022 is out! πŸš€

by Rachel Gottesman, Technical Writer
New release
What’s included this time around? What’s new? Check it out! Set email notifications for events in bulk Improved webhook delivery Access all the details: for the Surfsight cloud, Partner Portal, and Developer Portal: in the knowledge base or

🏴⚠️ Code Red: Partner Portal Down - Resolved 🏴⚠️

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On December 21st, 2021 at 8:01 am PT, an unexpected outage occurred, causing the Partner Portal to be unavailable until 8:50 am PT that day. PSMs and TAMs are invited to use the following letter, and share it with any partners awaiting

🏴⚠️ Code Red: API Invalid Token Timeout Resolved 🏴⚠️

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Code Red
On November 28th, new logging functionality was deployed to production US & EU environments as part of our E23 release (ticket SUR-3925). The deployment caused invalid tokens to fail with a 504 Gateway timeout instead of the expected 401

New cables are out! πŸš€

by Rachel Cheyfitz
New release
Wow wow wow wow. Who would have thought there could be so much excitement around new cables!! We’re proud to announce that three new cables are in stock and ready to be ordered:πŸ”Œ RP1226πŸ”Œ J1939πŸ”Œ IOX for Geotab We’ve created beautiful

Outage – Devices showing offline – RESOLVED

by Perla Perez
Code Red
We are happy to inform you that the outage of devices showing offline has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ UPDATE - Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
Our R&D team was able to get the traffic back to normalcy. We will continue to monitor for some time before we declare it fixed. This is affecting US and EU instances. We apologize for any inconvenience.

⚠️ Code Red: Outage - Devices showing offline ⚠️

by Perla Perez
Code Red
We’re experiencing a service outage with Devices showing offline for multiple partners. Our team is currently working to restore the service. We apologize for any inconvenience.Β This is affecting US and EU instances.

Version E24-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E24 release notes are here! πŸŽ‰ This release includes: road-facing ADAS calibration from the Partner Portal a new recording retention time parameter and more! Please refer to this document in Teams to view them. The release notes