Surfsight Internal Updates

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials ๐Ÿ“š๐Ÿ“š can be found here:

Aux cams ๐Ÿ“ท messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and youโ€™re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for

๐Ÿ“ฃ๐Ÿ“ฃ GTM recording Nov 2nd 2021

by Dan.Anzyo
The November 02 2021 ๐Ÿ—“๏ธ โ™ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging
New release
Miscellaneous

Audio recording known issue

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
We are aware of the issues with the AI-12 dashcam audio recording functionality. Weโ€™ve prepared messaging to assist you in communications with partners regarding this issue as follows: AI-12 Audio Recording unstable.pdf- this message is

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no

๐Ÿ“ฃ๐Ÿ“ฃ GTM recording October 19th 2021

by Rachel Cheyfitz, Product Marketing
The October 19 2021 ๐Ÿ—“๏ธ โ™ GTM forum: - Code Red messaging - New camera device cables - Release E21 - Developer portal beta - Firmware 3.10 + ADAS - Surfsight website migration - White-label portal Find this weekโ€™s GTM presentation ๐Ÿ“ here:
Correction
GTM

๐Ÿ“ธ Auxiliary camera updates ๐Ÿ“ธ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
๐Ÿ‘‚ LISTEN UP! Weโ€™ve now released โœจawesomeโœจ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.๐Ÿ“‚๐Ÿ“‚Find a cool FAQ and a PDF version of the knowledge base articles here:

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
Weโ€™re up and running with our subscription mails with Noticeable and youโ€™re one of our guinea pigs. If this works consistently for the next couple of weeks, weโ€™ll roll out to partners! If you donโ€™t mind taking a second - click reply and let