Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

timestamp1649761789730

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

timestamp1655399124922

Known issue announcement: posted speed

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Product updates

To all IB employees, Since the E11 release, we have learned that the new posted speed feature is not working. For this reason, we have removed it temporarily while we work on the fix. We’ll keep you updated and let you know when the feature

Known issue announcement: posted speed

timestamp1654696800000

Code red: live view not working – US cloud only – resolved

by Daniel Sanchez, Technical Support Agent

We are happy to inform you that the issue “Live view not working – US cloud only“ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

Code red: live view not working – US cloud only – resolved

timestamp1654635592870

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

by Jerry Gomez, Technical Support Enginneer

Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

⚠️ Code Red: Live View not working - US Cloud Only ⚠️

timestamp1653808814703

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

⚠️ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds ⚠️

timestamp1653764656548

⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

We’re experiencing a service outage with Live streaming not working on the US cloud due to media certificates have expired. Our team is currently working to restore the service. We apologize for any inconvenience. Link any new cases to

⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

timestamp1645640400000

🏄 Updated AI-12 Spec Sheets 🏄

by Elena Tardella, Channel Marketing Specialist

Collateral updates

New AI-12 spec sheets are available to use! Find the latest versions in Seismic and the Surfsight Business Center.

🏄 Updated AI-12 Spec Sheets 🏄

timestamp1643615643529

ADAS prep doc

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Collateral updates

Hi friends! We’ve published a new ADAS Prep doc so you can help your partners get ready in advance of upgrades and calibration. You can find the Word version here:

ADAS prep doc

timestamp1641280500000

📣📣 Launch plan communications 📣📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

To all our fellow colleagues across teams and BUs - we’re pleased to announce that we’ve opened dedicated Microsoft Teams channels for discussions about specific launches. These channels 🎚️ are open to all! Please feel free to join,

📣📣 Launch plan communications 📣📣