Surfsight Internal Updates

πŸ”ŒπŸ”ŒπŸ”Œ Cable updates πŸ”ŒπŸ”ŒπŸ”Œ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Thanks for joining us last week to review the three new πŸ”ŒπŸ”ŒπŸ”Œ cables we’re eager to introduce:πŸ”Œ RP1226πŸ”Œ J1939πŸ”Œ iOX As discussed, we will update πŸ“£ you as soon as the cables are available and in stock. At that time, we will distribute

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials πŸ“šπŸ“š can be found here:

Version E23-2021

by Rachel Gottesman, Technical Writer
New release
Yay! The E23 release notes are here! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.

Aux cams πŸ“· messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for

Version E22-2021

by Maya Shlayen
New release
Woohoo! The E22-2021 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.

πŸ“£πŸ“£ GTM recording Nov 2nd 2021

by Dan.Anzyo
The November 02 2021 πŸ—“οΈ ♍ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging
New release
Miscellaneous

Audio recording known issue

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
We are aware of the issues with the AI-12 dashcam audio recording functionality. We’ve prepared messaging to assist you in communications with partners regarding this issue as follows: AI-12 Audio Recording unstable.pdf- this message is

Version E21-2021

by Maya Shlayen, Technical Writer
New release
We are pleased to announce that the E21-2021 release notes are ready! Please refer to this document in Teams to view them. They are also available for your partners in the knowledge base.

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no