Surfsight Internal Updates

๐Ÿš€๐Ÿš€ v3.10 release package and more ๐Ÿš€๐Ÿš€

by Rachel Cheyfitz, GTM
Hi team! ๐Ÿ‘ช As part of our efforts to continuously improve communications, weโ€™ve created a new document called the โ€œrelease packageโ€. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

โš ๏ธ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partnersโ€™ devices. We are sharing an internal document with you explaining the details of this

Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Urgent
Partner messaging
As you all probably already know, weโ€™ve started releasing a variety of features that support collaboration between partners, and collaboration with โ€œexternalโ€ users. Going forward, please refrain from using the term mixed fleets when

๐Ÿ“ข New WLP Rollout Update ๐Ÿ“ข

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

๐Ÿš€New cloud releases: E6 is almost ready to go ๐Ÿš€

by Rachel Gottesman, Technical Writer
This sprint was ON FIRE ๐Ÿ”ฅ with exciting updates - check it out โ€ฆ E6 is scheduled to be released ๐Ÿš€ this Sunday, April 3rd: Additional shared organization and device management support! Fleet managers can add devices from multiple partners
GTM
New release

๐Ÿ“น Reminder: aux cams messaging is updated ๐Ÿ“น

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! This is a reminder. Weโ€™ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to
Hardware and firmware updates

๐Ÿ“น AUX CAM UPDATES!!! ๐Ÿ“น

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! Weโ€™ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to assist you in orally
Hardware and firmware updates

๐Ÿ“ฃ OTA has begun ๐Ÿ“ฃ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Hi to all our front-office friends! Weโ€™re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and weโ€™ll get

๐Ÿ“น We're starting the 3.10 upgrade ๐Ÿ“น

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and youโ€™re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging