Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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🚀New cloud releases: E10 and G2 are almost ready to go 🚀

by Maya Shlayen, Technical Writer

A new release is coming, check it out! The upcoming release includes both the E10 general cloud release and the G2-22 Geotab add-in release, both are scheduled for this Sunday, May 29th. What’s included✨? E10: New API call to retrieve

🚀New cloud releases: E10 and G2 are almost ready to go 🚀

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⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing

Partner messaging

Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can

⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

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E9-2022 is out! 🚀

by Maya Shlayen, Technical Writer

What’s included this time around? Check it out! Driver service is here! Associate trips and events to the relevant driver Understand driving patterns, or focus on the challenges of individual drivers Leverage data to coach or reward

E9-2022 is out! 🚀

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🚀New cloud release: E9 is almost ready to go 🚀

by Maya Shlayen, Technical Writer

This sprint features are awesome ✨ check it out! E9 is scheduled to be released 🚀 this Sunday, May 15th: Driver service is here!🚗🚗🚗 Associate trips and events to the relevant driver Understand driving patterns, or focus on the

🚀New cloud release: E9 is almost ready to go 🚀

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E8-2022 is out! 🚀

by Maya Shlayen, Technical Writer

What’s included this time around? What’s new? Check it out! Documentation and releases are now integrated with the Partner Portal! 🙂 In the Portal, click the blue question button at the bottom right-hand side of any area to see the

E8-2022 is out! 🚀

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🚀New cloud release: E8 is almost ready to go 🚀

by Maya Shlayen, Technical Writer

This sprint is off with a BANG ✨ of exciting updates - check it out … E8 is scheduled to be released 🚀 this Sunday, May 1st: Partner Portal documentation 📜 is available and integrated with the portal itself! Partners with shared access to

🚀New cloud release: E8 is almost ready to go 🚀

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⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing

Partner messaging

On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partners’ devices. We are sharing an internal document with you explaining the details of this

⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset