Surfsight Internal Updates

ADAS prep doc

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Collateral updates
Hi friends! We’ve published a new ADAS Prep doc so you can help your partners get ready in advance of upgrades and calibration. You can find the Word version here:

Knowledge base images

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Hi friends! As some of you may have noticed, we’re experiencing some issues with the images in the knowledge base. The vendor that we work with for publishing updates has informed us that this a known issue that they’re actively working on

πŸ’£πŸ’£ Log4J: what's the noise about anyway

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Just a small update to calm any anxious souls: Surfsight offerings do not use Java in their code:) However, since we also rely on third-party vendors and platforms, and so forth, Lytx has diligently verified the security of our products and

πŸ”ŒπŸ”ŒπŸ”Œ Cable updates πŸ”ŒπŸ”ŒπŸ”Œ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Thanks for joining us last week to review the three new πŸ”ŒπŸ”ŒπŸ”Œ cables we’re eager to introduce:πŸ”Œ RP1226πŸ”Œ J1939πŸ”Œ iOX As discussed, we will update πŸ“£ you as soon as the cables are available and in stock. At that time, we will distribute

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials πŸ“šπŸ“š can be found here:

GTM Dec 13 2021 Updates

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The December 13 2021 πŸ—“οΈ ♍ GTM forum was held with the following status updates: Submit your product requests at least once a quarter: We want to improve Surfsight more and more everyday. You’re the expert - working with the product and

GTM Nov 15 2021 Updates

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The November 15 2021 πŸ—“οΈ ♍ GTM forum was held with the following status updates: Reminder: We want to improve Surfsight more and more everyday. Please submit your requests at least once a quarter - use the Support ticketing mechanism and

Aux cams πŸ“· messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for

Audio recording known issue

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
We are aware of the issues with the AI-12 dashcam audio recording functionality. We’ve prepared messaging to assist you in communications with partners regarding this issue as follows: AI-12 Audio Recording unstable.pdf- this message is