Surfsight Internal Updates

ADAS prep doc

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Collateral updates
Hi friends! We’ve published a new ADAS Prep doc so you can help your partners get ready in advance of upgrades and calibration. You can find the Word version here:

πŸ”ŒπŸ”ŒπŸ”Œ Cable updates πŸ”ŒπŸ”ŒπŸ”Œ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Thanks for joining us last week to review the three new πŸ”ŒπŸ”ŒπŸ”Œ cables we’re eager to introduce:πŸ”Œ RP1226πŸ”Œ J1939πŸ”Œ iOX As discussed, we will update πŸ“£ you as soon as the cables are available and in stock. At that time, we will distribute

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials πŸ“šπŸ“š can be found here:

πŸ“£πŸ“£ GTM recording Nov 2nd 2021

by Dan.Anzyo
The November 02 2021 πŸ—“οΈ ♍ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging
New release
Miscellaneous

πŸ“Έ Auxiliary camera updates πŸ“Έ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
πŸ‘‚ LISTEN UP! We’ve now released ✨awesome✨ knowledge base updates and a public-facing auxiliary camera explanation to help clear up any confusion.πŸ“‚πŸ“‚Find a cool FAQ and a PDF version of the knowledge base articles here:

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We’re up and running with our subscription mails with Noticeable and you’re one of our guinea pigs. If this works consistently for the next couple of weeks, we’ll roll out to partners! If you don’t mind taking a second - click reply and let

New data plan collateral!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Collateral updates
Woo hoo! We have new shiny data plan FAQs ready for you. The same FAQs will be ready for partners through the Business Center (Salesforce) starting next week. Find the FAQs in our channel and start using them today. What’s next you ask?

Have you sold a camera cover yet?

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We wanted to remind you that we’re now selling camera covers to help fleet managers comply with different union regulations and the like. Get the information you need from our Channel and share it with your partners too.

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,