Surfsight Internal Updates

πŸš€πŸš€ v3.10 release package and more πŸš€πŸš€

by Rachel Cheyfitz, GTM
Hi team! πŸ‘ͺ As part of our efforts to continuously improve communications, we’ve created a new document called the β€œrelease package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partners’ devices. We are sharing an internal document with you explaining the details of this

Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Urgent
Partner messaging
As you all probably already know, we’ve started releasing a variety of features that support collaboration between partners, and collaboration with β€œexternal” users. Going forward, please refrain from using the term mixed fleets when

πŸ“’ New WLP Rollout Update πŸ“’

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

πŸš€New cloud releases: E6 is almost ready to go πŸš€

by Rachel Gottesman, Technical Writer
This sprint was ON FIRE πŸ”₯ with exciting updates - check it out … E6 is scheduled to be released πŸš€ this Sunday, April 3rd: Additional shared organization and device management support! Fleet managers can add devices from multiple partners
GTM
New release

πŸ“Ή We're starting the 3.10 upgrade πŸ“Ή

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging

πŸš€New cloud releases: E4 is almost ready to go πŸš€

by Maya Shlayen
This sprint was ON FIRE πŸ”₯ with exciting updates - check it out … E4 is scheduled to be released πŸš€ this Sunday, March 6th: A new event, Possible Fatigue 😴, gets triggered when there is a distracted driving event and the driver has already
GTM
New release

πŸ“· EOS/EOL Aux cams πŸ“·

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera end of life/end of sale is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more
EOL/EOS
Partner messaging
Hardware and firmware updates

πŸ„ Updated AI-12 Spec Sheets πŸ„

by Elena Tardella, Channel Marketing Specialist
Announncement
Collateral updates
New AI-12 spec sheets are available to use! Find the latest versions in Seismic and the Surfsight Business Center.