Surfsight Internal Updates

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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📹 Reminder: aux cams messaging is updated 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

DEAR FRONT-OFFICE FRIENDS! This is a reminder. We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to

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📹 AUX CAM UPDATES!!! 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

DEAR FRONT-OFFICE FRIENDS! We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to assist you in orally

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📣 OTA has begun 📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Hardware and firmware updates

Hi to all our front-office friends! We’re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and we’ll get

📣 OTA has begun 📣

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📹 We're starting the 3.10 upgrade 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging

📹 We're starting the 3.10 upgrade 📹

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📷 EOS/EOL Aux cams 📷

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera end of life/end of sale is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more

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Knowledge base images

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Hi friends! As some of you may have noticed, we’re experiencing some issues with the images in the knowledge base. The vendor that we work with for publishing updates has informed us that this a known issue that they’re actively working on

Knowledge base images

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📣📣 Launch plan communications 📣📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

To all our fellow colleagues across teams and BUs - we’re pleased to announce that we’ve opened dedicated Microsoft Teams channels for discussions about specific launches. These channels 🎚️ are open to all! Please feel free to join,

📣📣 Launch plan communications 📣📣

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💣💣 Log4J: what's the noise about anyway

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Just a small update to calm any anxious souls: Surfsight offerings do not use Java in their code:) However, since we also rely on third-party vendors and platforms, and so forth, Lytx has diligently verified the security of our products and

💣💣 Log4J: what's the noise about anyway