Surfsight Internal Updates

Surfsight Internal Updates

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Knowledge base images

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Hi friends! As some of you may have noticed, we’re experiencing some issues with the images in the knowledge base. The vendor that we work with for publishing updates has informed us that this a known issue that they’re actively working on
Knowledge base images

💣💣 Log4J: what's the noise about anyway

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Just a small update to calm any anxious souls: Surfsight offerings do not use Java in their code:) However, since we also rely on third-party vendors and platforms, and so forth, Lytx has diligently verified the security of our products and
💣💣 Log4J: what's the noise about anyway

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
Collateral updates
We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials 📚📚 can be found here:
KB content available for partners!

Aux cams 📷 messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for
Aux cams 📷 messaging

Audio recording known issue

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
Partner messaging
We are aware of the issues with the AI-12 dashcam audio recording functionality. We’ve prepared messaging to assist you in communications with partners regarding this issue as follows: AI-12 Audio Recording unstable.pdf- this message is
Audio recording known issue

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no
Important update regarding aux cams supply chain

📣📣 GTM recording October 19th 2021

by Rachel Cheyfitz, Product Marketing
The October 19 2021 🗓️ ♍ GTM forum: - Code Red messaging - New camera device cables - Release E21 - Developer portal beta - Firmware 3.10 + ADAS - Surfsight website migration - White-label portal Find this week’s GTM presentation 📝 here:
Correction
GTM

Ending support for wired aux cameras

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Correction
EOL/EOS
Urgent
We’re ending support for wired auxilliary cameras. Messaging can be found in the Product Marketing & Documentation channel in the Files area. Please reach out and keep your partners in the loop.
Ending support for wired aux cameras

Use the new global order form!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Partner messaging
A new global order form is now available (as discussed earlier in July too)! The previous order forms required maintaining several parallel versions and created confusion. So - local shipping companies, pricing, and currency have been
Use the new global order form!