Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

by Perla Perez
Support
Code Red
We’re experiencing a service outage with Live streaming not working on the US cloud due to media certificates have expired. Our team is currently working to restore the service. We apologize for any inconvenience. Link any new cases to
⚠️ Code Red: Live Streaming not working - US Cloud only ⚠️

🚀New cloud releases: E10 and G2 are almost ready to go 🚀

by Maya Shlayen, Technical Writer
GTM
New release
A new release is coming, check it out! The upcoming release includes both the E10 general cloud release and the G2-22 Geotab add-in release, both are scheduled for this Sunday, May 29th. What’s included✨? E10: New API call to retrieve
🚀New cloud releases: E10 and G2 are almost ready to go 🚀

🚀New cloud release: E9 is almost ready to go 🚀

by Maya Shlayen, Technical Writer
GTM
New release
This sprint features are awesome ✨ check it out! E9 is scheduled to be released 🚀 this Sunday, May 15th: Driver service is here!🚗🚗🚗 Associate trips and events to the relevant driver Understand driving patterns, or focus on the
🚀New cloud release: E9 is almost ready to go 🚀

🚀New cloud release: E8 is almost ready to go 🚀

by Maya Shlayen, Technical Writer
GTM
New release
This sprint is off with a BANG ✨ of exciting updates - check it out … E8 is scheduled to be released 🚀 this Sunday, May 1st: Partner Portal documentation 📜 is available and integrated with the portal itself! Partners with shared access to
🚀New cloud release: E8 is almost ready to go 🚀

📢 New WLP Rollout Update 📢

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product
📢 New WLP Rollout Update 📢

🚀New cloud releases: E6 is almost ready to go 🚀

by Rachel Gottesman, Technical Writer
This sprint was ON FIRE 🔥 with exciting updates - check it out … E6 is scheduled to be released 🚀 this Sunday, April 3rd: Additional shared organization and device management support! Fleet managers can add devices from multiple partners
GTM
New release

📹 Reminder: aux cams messaging is updated 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! This is a reminder. We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to
Hardware and firmware updates

📹 AUX CAM UPDATES!!! 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to assist you in orally
Hardware and firmware updates

📣 OTA has begun 📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Hi to all our front-office friends! We’re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and we’ll get
📣 OTA has begun 📣