Surfsight Internal Updates

Did you know? πŸ€”πŸ€”

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Did you know
GTM
Did you know …? Did you know that we have dedicated launch channels in πŸ† Teams? You can find them in the Surfsight Go-to-Market team. Got general product questions? Ask us in the same Team, here. Need access? Contact MJ.

Known issue announcement: posted speed

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Product updates
Support
To all IB employees, Since the E11 release, we have learned that the new posted speed feature is not working. For this reason, we have removed it temporarily while we work on the fix. We’ll keep you updated and let you know when the feature

Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Urgent
Partner messaging
As you all probably already know, we’ve started releasing a variety of features that support collaboration between partners, and collaboration with β€œexternal” users. Going forward, please refrain from using the term mixed fleets when

πŸ“’ New WLP Rollout Update πŸ“’

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

πŸ“Ή Reminder: aux cams messaging is updated πŸ“Ή

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! This is a reminder. We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to
Hardware and firmware updates

πŸ“Ή AUX CAM UPDATES!!! πŸ“Ή

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to assist you in orally
Hardware and firmware updates

πŸ“£ OTA has begun πŸ“£

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Hi to all our front-office friends! We’re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and we’ll get

πŸ“· EOS/EOL Aux cams πŸ“·

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera end of life/end of sale is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more
EOL/EOS
Partner messaging
Hardware and firmware updates

πŸš€πŸš€πŸš€ I don't mean to brag ... but LytxLync for Surfsight is the greatest ... πŸš€πŸš€πŸš€

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Team & people
Processes
Greetings, my excellent friends! LytxLync is the employee portal here at Lytx.Β Today, we're proud to announce that Surfsight has joined the portal. Access Surfsight LytxLync now to get all the info you need as you go: Important