Surfsight Internal Updates

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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🏄 Simply Surfsight - May 2022🏄

We’re excited to share our latest Simply Surfsight newsletter with all of you. Stay on top of the latest updates, upcoming features, and the best resources from our unstoppable Product team. This newsletter issue includes: Launch updates

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⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing

Partner messaging

Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can

⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

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🚀New cloud release: E9 is almost ready to go 🚀

by Maya Shlayen, Technical Writer

This sprint features are awesome ✨ check it out! E9 is scheduled to be released 🚀 this Sunday, May 15th: Driver service is here!🚗🚗🚗 Associate trips and events to the relevant driver Understand driving patterns, or focus on the

🚀New cloud release: E9 is almost ready to go 🚀

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🚀New cloud release: E8 is almost ready to go 🚀

by Maya Shlayen, Technical Writer

This sprint is off with a BANG ✨ of exciting updates - check it out … E8 is scheduled to be released 🚀 this Sunday, May 1st: Partner Portal documentation 📜 is available and integrated with the portal itself! Partners with shared access to

🚀New cloud release: E8 is almost ready to go 🚀

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⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing

Partner messaging

On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partners’ devices. We are sharing an internal document with you explaining the details of this

⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset

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Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

As you all probably already know, we’ve started releasing a variety of features that support collaboration between partners, and collaboration with “external” users. Going forward, please refrain from using the term mixed fleets when

Supporting collaboration across fleets and organizations

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🚀New cloud releases: E6 is almost ready to go 🚀

by Rachel Gottesman, Technical Writer

This sprint was ON FIRE 🔥 with exciting updates - check it out … E6 is scheduled to be released 🚀 this Sunday, April 3rd: Additional shared organization and device management support! Fleet managers can add devices from multiple partners

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📹 We're starting the 3.10 upgrade 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging

📹 We're starting the 3.10 upgrade 📹