Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

Did you know? 🤔🤔

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Did you know
GTM
Did you know …? Did you know that we have dedicated launch channels in 🏆 Teams? You can find them in the Surfsight Go-to-Market team. Got general product questions? Ask us in the same Team, here. Need access? Contact MJ.
Did you know? 🤔🤔

Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Urgent
Partner messaging
As you all probably already know, we’ve started releasing a variety of features that support collaboration between partners, and collaboration with “external” users. Going forward, please refrain from using the term mixed fleets when
Supporting collaboration across fleets and organizations

📣📣 GTM recording Nov 2nd 2021

by Dan.Anzyo
The November 02 2021 🗓️ ♍ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging
New release
Miscellaneous

Important update regarding aux cams supply chain

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
Partner messaging
To all Surfsight teams: We are all aware of the current situation regarding aux cam supply and we are currently working on composing appropriate messaging in collaboration with our Legal team. Messaging is expected to be delivered to you no
Important update regarding aux cams supply chain

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing
AI-14 dashcam messaging

Whoopee wahoo - it's really working this time!!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We’re up and running with our subscription mails with Noticeable and you’re one of our guinea pigs. If this works consistently for the next couple of weeks, we’ll roll out to partners! If you don’t mind taking a second - click reply and let
Whoopee wahoo - it's really working this time!!

Ending support for wired aux cameras

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Correction
EOL/EOS
Urgent
We’re ending support for wired auxilliary cameras. Messaging can be found in the Product Marketing & Documentation channel in the Files area. Please reach out and keep your partners in the loop.
Ending support for wired aux cameras

Have you sold a camera cover yet?

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We wanted to remind you that we’re now selling camera covers to help fleet managers comply with different union regulations and the like. Get the information you need from our Channel and share it with your partners too.
Have you sold a camera cover yet?

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,
3.9.207 upgrade