Surfsight Internal Updates

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

πŸ“’πŸ“’ Product communications πŸ“’πŸ“’

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
πŸ“’πŸ“’ Today we’re rolling out our new product-related communications plan. πŸ“’πŸ“’πŸš©πŸš© Check out our new process πŸ‘£πŸ‘£ for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Ending support for wired aux cameras

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Correction
EOL/EOS
Urgent
We’re ending support for wired auxilliary cameras. Messaging can be found in the Product Marketing & Documentation channel in the Files area. Please reach out and keep your partners in the loop.

Have you sold a camera cover yet?

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Miscellaneous
We wanted to remind you that we’re now selling camera covers to help fleet managers comply with different union regulations and the like. Get the information you need from our Channel and share it with your partners too.

Use the new global order form!

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Partner messaging
A new global order form is now available (as discussed earlier in July too)! The previous order forms required maintaining several parallel versions and created confusion. So - local shipping companies, pricing, and currency have been

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
It’s time to talk with your partners!! Hi Sales, Success and Support friends! As you know, we’re already upgrading all devices to 3.9.207 OTA. Please refer to this internal document for a detailed explanation, and for all messaging and

We're Starting Continuous Internal Communications πŸ“£

by Rachel Cheyfitz, Product Marketing Manager
Today we're are thrilled to introduce our product newspage. The purpose of this newspage is to keep you informed about updates and changes we are continuously pushing to Acme. This includes new features, improvements, fixes but also…
Miscellaneous