Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

timestamp1648126508789

📣 OTA has begun 📣

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Hardware and firmware updates

Hi to all our front-office friends! We’re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and we’ll get

📣 OTA has begun 📣

timestamp1648051170325

📹 We're starting the 3.10 upgrade 📹

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging

📹 We're starting the 3.10 upgrade 📹

timestamp1645712592142

📷 EOS/EOL Aux cams 📷

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera end of life/end of sale is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more

timestamp1643281039717

Knowledge base images

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Hi friends! As some of you may have noticed, we’re experiencing some issues with the images in the knowledge base. The vendor that we work with for publishing updates has informed us that this a known issue that they’re actively working on

Knowledge base images

timestamp1640783092521

💣💣 Log4J: what's the noise about anyway

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Just a small update to calm any anxious souls: Surfsight offerings do not use Java in their code:) However, since we also rely on third-party vendors and platforms, and so forth, Lytx has diligently verified the security of our products and

💣💣 Log4J: what's the noise about anyway

timestamp1638702143241

🔌🔌🔌 Cable updates 🔌🔌🔌

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Hardware and firmware updates

Thanks for joining us last week to review the three new 🔌🔌🔌 cables we’re eager to introduce:🔌 RP1226🔌 J1939🔌 iOX As discussed, we will update 📣 you as soon as the cables are available and in stock. At that time, we will distribute

🔌🔌🔌 Cable updates 🔌🔌🔌

timestamp1638369246180

KB content available for partners!

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings

Partner messaging

Collateral updates

We are pleased to announce that all knowledge base material is now available in PDF, HTML and Word formats for partners to access and repurpose according to their needs. The materials 📚📚 can be found here:

KB content available for partners!

timestamp1636980367430

Aux cams 📷 messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight

Partner messaging

To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera shipping issues is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for

Aux cams 📷 messaging

timestamp1636123020000

📣📣 GTM recording Nov 2nd 2021

The November 02 2021 🗓️ ♍ GTM forum was held with the following status updates: Code Red messaging We experienced a 4-hour outage red code a few weeks ago and an additional outage this week. The different teams are aware of the messaging