Surfsight Internal Updates

Surfsight Internal Updates

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Firmware 3.13 is rolling out!

by Ben Goldfarb
New release
Hardware and firmware updates
Firmware Update 3.13 is rolling out The latest firmware update, 3.13, for the AI-12 dashcam is rolling out.  What’s included: Power loss file protection Increase privacy with watermarks Hotspot control The limited-release phase of the
Firmware 3.13 is rolling out!

Firmware 3.12.206 is rolling out!

by Sharon Schnee
New release
Hardware and firmware updates
Firmware Update 3.12.206 is rolling out. The latest firmware update, 3.12.206, for the AI-12 dash cam is rolling out.  What’s included: New NOM label in the Certification screen An issue that caused repeated rebooting of the device was
Firmware 3.12.206 is rolling out!

Firmware Update 3.12.108 Now Available

by Sharon Schnee
New release
Hardware and firmware updates
Firmware Update 3.12.108 Now Available  The latest firmware update, 3.12.108, for the AI-12 dash cam is now Generally Available (GA).    What’s included:  Auxiliary camera connectivity and recording enhancements  Improved recording
Firmware Update 3.12.108 Now Available

3.12 release package

by Nadav Bahat, Product Marketing Manager
GTM
Collateral updates
Partner messaging
Team, the AI-12 3.12 firmware version is in rollout, with General Availability (GA) targeted for late September. We prepared a release package that includes all the supportive assets to help you learn about the firmware's features, how to
3.12 release package

3.12 Firmware is in rollout! 🚀

by Sharon Schnee
New release
Hardware and firmware updates
We are excited to share that the rollout of the 3.12 firmware version for the AI-12 dash cam has begun and is now in limited release. This firmware version includes new features to enrich your offerings including Driver ID, Passenger
3.12 Firmware is in rollout! 🚀

3.11.27 Firmware rollout update

by Sharon Schnee
New release
Hardware and firmware updates
We are excited to share that the 3.11.27 firmware version for the AI-12 dash cam is in rollout. This firmware version includes a new event to help you manage your SD cards. The event is triggered when an SD card is formatted through the
3.11.27 Firmware rollout update

Firmware v3.11 is rolling out!

by Rachel Gottesman, Technical Writer
New release
Hardware and firmware updates
Firmware version 3.11 is beginning its controlled roll out! 🚀 The rollout will begin with devices connected to the U.S. cloud. What’s included this time around? What’s new? Check it out! A new lane weaving event when a vehicle crosses
Firmware v3.11 is rolling out!

⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can
⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partners’ devices. We are sharing an internal document with you explaining the details of this
⚠️ Code Red: Inadvertent AI-12 dashcam remote factory reset