Surfsight Internal Updates

Four new sales courses are available in the Surfsight Sales Learning Center

by Ron Flynn
Announncement
Sales Enablement
We’re excited to announce that four new sales courses are now available in the Surfsight Sales Learning Center: Selling to the enterprise Enterprise opportunities can be complex with many stakeholders involved. In this course, you will

Known issue announcement resolved: posted speed

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Product updates
Support
To all IB employees, We’re pleased to announce that the new posted speed feature is now working!! Please feel free to let any partners know. Documentation has been updated as outlined in the E11 release notes here. The API reference has

Known issue announcement: posted speed

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Product updates
Support
To all IB employees, Since the E11 release, we have learned that the new posted speed feature is not working. For this reason, we have removed it temporarily while we work on the fix. We’ll keep you updated and let you know when the feature

πŸ“’ New WLP Rollout Update πŸ“’

by Nadav Bahat, Product Marketing
Announncement
Product updates
The product team has decided to change the rollout strategy of the new White Label Portal. Please find the attached internal announcement including communication guidelines and letter templates for external communication. The Product

πŸ“Ή Reminder: aux cams messaging is updated πŸ“Ή

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! This is a reminder. We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to
Hardware and firmware updates

πŸ“Ή AUX CAM UPDATES!!! πŸ“Ή

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
DEAR FRONT-OFFICE FRIENDS! We’ve put together messaging for you that you can use when managing discussions with partners around aux camera plans. Please be sure to keep the messaging document internal and only use it to assist you in orally
Hardware and firmware updates

πŸ“£ OTA has begun πŸ“£

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Hi to all our front-office friends! We’re writing this short note just to let you know we started OTA upgrades to 3.10 firmware today and we notified partners as well. You can see the notification we sent here. Ask us anything and we’ll get

πŸ“· EOS/EOL Aux cams πŸ“·

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the auxiliary camera end of life/end of sale is ready and you’re welcome to use it when communicating with your partners as follows: Instructions, messaging and more
EOL/EOS
Partner messaging
Hardware and firmware updates

πŸ”ŒπŸ”ŒπŸ”Œ Cable updates πŸ”ŒπŸ”ŒπŸ”Œ

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Hardware and firmware updates
Thanks for joining us last week to review the three new πŸ”ŒπŸ”ŒπŸ”Œ cables we’re eager to introduce:πŸ”Œ RP1226πŸ”Œ J1939πŸ”Œ iOX As discussed, we will update πŸ“£ you as soon as the cables are available and in stock. At that time, we will distribute