Surfsight Internal Updates

Auxiliary camera field trial announcement and communication guidelines ๐ŸŒป

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

๐Ÿš€๐Ÿš€ v3.10 release package and more ๐Ÿš€๐Ÿš€

by Rachel Cheyfitz, GTM
Hi team! ๐Ÿ‘ช As part of our efforts to continuously improve communications, weโ€™ve created a new document called the โ€œrelease packageโ€. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

๐Ÿ–จ๏ธ Draft version: E11-2022 ๐Ÿ–จ๏ธ

by Nadav Bahat, Product Marketing
New release
GTM
The draft version of E11-22 release notes is here! Take a look. You might want to sit down for this one: Speed profile! We are enhancing our trip metadata with posted speed limit data, allowing partners to improve their offering with posted

Code red: live view not working โ€“ US cloud only โ€“ resolved

by Daniel Sanchez, Technical Support Agent
Support
Code Red
We are happy to inform you that the issue โ€œLive view not working โ€“ US cloud onlyโ€œ has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

โš ๏ธ Code Red: Live View not working - US Cloud Only โš ๏ธ

by Jerry Gomez, Technical Support Enginneer
Support
Code Red
Some customers may be experiencing a service outage with Live streaming not working on the US cloud. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours

โš ๏ธ RESOLVED-Code Red: Live Streaming not working - Both EU and US Clouds โš ๏ธ

by Perla Perez
Support
Code Red
We are happy to inform you that the Live stream outage has been resolved. We appreciate your patience and apologize for the temporary inconvenience.

โš ๏ธ Code Red: Live Streaming not working - US Cloud only โš ๏ธ

by Perla Perez
Support
Code Red
Weโ€™re experiencing a service outage with Live streaming not working on the US cloud due to media certificates have expired. Our team is currently working to restore the service. We apologize for any inconvenience. Link any new cases to

๐Ÿš€New cloud releases: E10 and G2 are almost ready to go ๐Ÿš€

by Maya Shlayen, Technical Writer
GTM
New release
A new release is coming, check it out! The upcoming release includes both the E10 general cloud release and the G2-22 Geotab add-in release, both are scheduled for this Sunday, May 29th. Whatโ€™s includedโœจ? E10: New API call to retrieve

๐Ÿš€New cloud release: E9 is almost ready to go ๐Ÿš€

by Maya Shlayen, Technical Writer
GTM
New release
This sprint features are awesome โœจ check it out! E9 is scheduled to be released ๐Ÿš€ this Sunday, May 15th: Driver service is here!๐Ÿš—๐Ÿš—๐Ÿš— Associate trips and events to the relevant driver Understand driving patterns, or focus on the