Surfsight Internal Updates

๐Ÿ„ย Simply Surfsight - May 2022๐Ÿ„

Weโ€™re excited to share our latest Simply Surfsight newsletter with all of you. Stay on top of the latest updates, upcoming features, and the best resources from our unstoppable Product team. This newsletter issue includes: Launch updates
Simply Surfsight

โš ๏ธ Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can

๐Ÿš€New cloud release: E9 is almost ready to go ๐Ÿš€

by Maya Shlayen, Technical Writer
GTM
New release
This sprint features are awesome โœจ check it out! E9 is scheduled to be released ๐Ÿš€ this Sunday, May 15th: Driver service is here!๐Ÿš—๐Ÿš—๐Ÿš— Associate trips and events to the relevant driver Understand driving patterns, or focus on the

๐Ÿš€New cloud release: E8 is almost ready to go ๐Ÿš€

by Maya Shlayen, Technical Writer
GTM
New release
This sprint is off with a BANG โœจ of exciting updates - check it out โ€ฆ E8 is scheduled to be released ๐Ÿš€ this Sunday, May 1st: Partner Portal documentation ๐Ÿ“œ is available and integrated with the portal itself! Partners with shared access to

โš ๏ธ Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partnersโ€™ devices. We are sharing an internal document with you explaining the details of this

Supporting collaboration across fleets and organizations

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Urgent
Partner messaging
As you all probably already know, weโ€™ve started releasing a variety of features that support collaboration between partners, and collaboration with โ€œexternalโ€ users. Going forward, please refrain from using the term mixed fleets when

๐Ÿš€New cloud releases: E6 is almost ready to go ๐Ÿš€

by Rachel Gottesman, Technical Writer
This sprint was ON FIRE ๐Ÿ”ฅ with exciting updates - check it out โ€ฆ E6 is scheduled to be released ๐Ÿš€ this Sunday, April 3rd: Additional shared organization and device management support! Fleet managers can add devices from multiple partners
GTM
New release

๐Ÿ“น We're starting the 3.10 upgrade ๐Ÿ“น

by Rachel Cheyfitz, Leading product marketing and documentation at Lytx for Surfsight offerings
Partner messaging
To all of our teams - PSMs, Sales, TAMs and others - messaging regarding the 3.10 upgrade is ready and youโ€™re welcome to use it when communicating with your partners as follows: Instructions, messaging and more for employees only: Messaging

๐Ÿš€New cloud releases: E4 is almost ready to go ๐Ÿš€

by Maya Shlayen
This sprint was ON FIRE ๐Ÿ”ฅ with exciting updates - check it out โ€ฆ E4 is scheduled to be released ๐Ÿš€ this Sunday, March 6th: A new event, Possible Fatigue ๐Ÿ˜ด, gets triggered when there is a distracted driving event and the driver has already
GTM
New release