Surfsight Internal Updates

Surfsight Internal Updates

drivecam.sharepoint.com/sites/Surfsight

Auxiliary camera field trial announcement and communication guidelines 🌻

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

🖨️ Draft version: E19/20-2023 and G3-23🖨️

by Sharon Schnee
New release
The draft version of E19/20 and G3 release notes are here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the E19/20 and G3 draft release notes. For more information E19/20 and G3 slides,
🖨️ Draft version: E19/20-2023 and G3-23🖨️

E17/18 is out! 🚀

by Sharon Schnee
New release
E17/18 is out! 🚀 What’s included this time around? What’s new? Check it out! The Partner portal facelift continues with the calendar drop downs in several areas, giving all related screens a new updated look. The mediaFileAvailability
E17/18 is out! 🚀

🖨️ Draft version: E17/18-2023 🖨️

by Sharon Schnee
New release
The draft version of E17/18 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E17/18 slides, including next planned
🖨️ Draft version: E17/18-2023 🖨️

E15/16 is out! 🚀

by Sharon Schnee
New release
E15/16 is out! 🚀 What’s included this time around? What’s new? Check it out! Video and snapshot media can be configured for ​Entering standby​ and ​Exiting Standby​ events. New webhook types notify partners of system messages such as a
E15/16 is out! 🚀

🖨️ Draft version: E15/16-23 🖨️

by Sharon Schnee
New release
The draft version of E15/16 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E15/16 slides, including next planned
🖨️ Draft version: E15/16-23 🖨️

⚠️ RESOLVED - Code Red: Outage - Surfsight API (US only) ⚠️

by Daniel Sanchez, Technical support agent
Support
We experienced a service outage affecting the Surfsight API (US only) from 00:56 AM to 01:34 AM PDT (UTC/GMT-7). The reason was the deployment of a critical security update. The service has already been restored. We apologize for any
⚠️ RESOLVED - Code Red: Outage - Surfsight API (US only) ⚠️

⚠️ Code Red: Resolved - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support
Support
This notice was delivered to employees only
⚠️ Code Red: Resolved - Partner & Surfsight Portals ⚠️

⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️

by Jerry Gomez, Technical Support
Support
Code Red
We’re experiencing a service outage with the Partner & Surfsight Portals. Our team is currently working to restore the service. We apologize for any inconvenience.  This notice was delivered to employees only.
⚠️ Code Red: Outage - Partner & Surfsight Portals ⚠️