Surfsight Internal Updates

Auxiliary camera field trial announcement and communication guidelines šŸŒ»

by Rozi Buber
To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the
Hardware and firmware updates
Partner messaging

3.12 release package

by Nadav Bahat, Product Marketing Manager
GTM
Collateral updates
Partner messaging
Team, the AI-12 3.12 firmware version is in rollout, with General Availability (GA) targeted for lateĀ September. We prepared a release package that includes all the supportive assets to help you learn about the firmware's features, how to

Four new sales courses are available in the Surfsight Sales Learning Center

by Ron Flynn
Announncement
Sales Enablement
Weā€™re excited to announce that four new sales courses are now available in the Surfsight Sales Learning Center: Selling to the enterprise Enterprise opportunities can be complex with many stakeholders involved. In this course, you will

āš ļø Code Red update: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned. The internal document can be viewed here: 18APRIL2022-remote-factory-reset.pdf The partner-facing template can

āš ļø Code Red: Inadvertent AI-12 dashcam remote factory reset

by Rachel Cheyfitz, Product Marketing
Code Red
Partner messaging
On Sunday April 17 th, 2022, a remote factory reset command was inadvertently sent from the North American Surfsight cloud to 31,536 of our partnersā€™ devices. We are sharing an internal document with you explaining the details of this