Surfsight Internal Updates

Surfsight Internal Updates

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

🖨️ Draft version: E20/21-2022 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E20/21 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E20/21 slides, including next planned sprints,
🖨️ Draft version: E20/21-2022 🖨️

Cameras not displaying - Surfsight Portal – Resolved

by Jerry Gomez, TS
Support
We are happy to inform you that this issue has been resolved. We appreciate your patience and apologize for the temporary inconvenience. This notice was delivered internally only
Cameras not displaying - Surfsight Portal – Resolved

⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

by Jerry Gomez, Technical Support
Support
Code Red
We’re experiencing a service outage with the Surfsight portal. Our team is currently working to restore the service. We apologize for any inconvenience. Next Update will be in 2 hours This notice was delivered to internal employees only.
⚠️ Code Red: Cameras not displaying in Surfsight Portal - Surfsight Portal ⚠️

🖨️ Draft version: E3-Q3-Y22 🖨️

by Rachel Gottesman, Technical Writer
New release
GTM
The draft version of E3-Q3-Y22 release notes is here! Take a look. Note the new naming convention we will be using moving forward. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. For
🖨️ Draft version: E3-Q3-Y22 🖨️

Four new sales courses are available in the Surfsight Sales Learning Center

by Ron Flynn
Announncement
Sales Enablement
We’re excited to announce that four new sales courses are now available in the Surfsight Sales Learning Center: Selling to the enterprise Enterprise opportunities can be complex with many stakeholders involved. In this course, you will
Four new sales courses are available in the Surfsight Sales Learning Center

WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected – RESOLVED

by Daniel Sanchez, Technical support agent
Support
Code Red
We are happy to inform you that the issue whereby WebRTC was working intermittently and could affect live streaming and recording streaming via the Surfsight portal and via API has been resolved. We appreciate your patience and apologize
WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected – RESOLVED

⚠️ Code Red: WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected ⚠️

by Daniel Sanchez, Technical support agent
Support
Code Red
We are experiencing an intermittent service outage. WebRTC works intermittently. Live streaming and recording streaming via the Surfsight portal and via API may be affected. Our team is currently working to restore the service. We apologize
⚠️ Code Red: WebRTC works intermittently - Live streaming and recording streaming via the Surfsight portal and via API may be affected ⚠️

🖨️ Draft version: E16/E17-22 🖨️

by Nadav Bahat, Product Marketing Manager
New release
GTM
The draft version of E16/17-22 release notes is here! Take a look. Read all about this release new features, enhancements, and the bugs we fixed in the draft release notes. For more information E16/17-22 slides, including next planned
🖨️ Draft version: E16/E17-22 🖨️