Surfsight Internal Updates

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

πŸ“£πŸ“£ New GTM recording ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The Sept. 22 2021 πŸ—“οΈ ♍ GTM forum was held with the following status updates:πŸ†• device cables- to be released at the beginning of October, including an updated order form Noticeable- beta is successful; once email subscriptions are tested

πŸ“£πŸ“£ New GTM recording October 4th 2021 ℹ️ℹ️

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The October 19 2021 πŸ—“οΈ ♍ GTM forum was held with the following status updates: Code Red messaging Rachel will discuss with Ilan about a future process for the Code Red messaging from the partner success New camera accessories Device

πŸ“’πŸ“’ Product communications πŸ“’πŸ“’

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Processes
πŸ“’πŸ“’ Today we’re rolling out our new product-related communications plan. πŸ“’πŸ“’πŸš©πŸš© Check out our new process πŸ‘£πŸ‘£ for all product-related communications that are not part of releases:🚩🚩 Teams=>Product Marketing & Documentation channel =>

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! πŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

This is what you've been waiting for: the GTM roadmap is now available

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
You can now view upcoming releases directly from Teams. This will be particularly useful for Sales and Success teams looking ahead towards β€œblur” who often don’t have Jira licenses. The roadmap reflects the strategy as we plan it during our

Ending support for wired aux cameras

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Correction
EOL/EOS
Urgent
We’re ending support for wired auxilliary cameras. Messaging can be found in the Product Marketing & Documentation channel in the Files area. Please reach out and keep your partners in the loop.

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,