Surfsight Internal Updates

Version E20-2021 released

by Maya Shlayen, Technical Writer
New release
Woohoo! The E20-2021 release notes are ready! ๐ŸŽ‰ Note that a new alarm hierarchy is in place. Only the most severe alarms are delivered - helping you focus on the most severe issues, and reducing alarm fatigue. Please refer to this document

AI-14 dashcam messaging

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
Urgent
GTM
It has come to our attention that some partners may be inquiring about the AI-14 model. We are not ready to go to market with this product and have not received final approvals or certifications for this model. Accordingly, we are releasing

Version E19-21 released

by Rachel Gottesman, Technical Writer
New release
Woohoo! The E19-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

Version G12-21 & G13-21 release

by Rachel Gottesman, Technical Writer
New release
Yay! The G12-21 & G13-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

๐Ÿ“ฃ๐Ÿ“ฃ New GTM recording โ„น๏ธโ„น๏ธ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The Sept. 22 2021 ๐Ÿ—“๏ธ โ™ GTM forum was held with the following status updates:๐Ÿ†• device cables- to be released at the beginning of October, including an updated order form Noticeable- beta is successful; once email subscriptions are tested

๐Ÿ“ฃ๐Ÿ“ฃ New GTM recording October 4th 2021 โ„น๏ธโ„น๏ธ

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
The October 19 2021 ๐Ÿ—“๏ธ โ™ GTM forum was held with the following status updates: Code Red messaging Rachel will discuss with Ilan about a future process for the Code Red messaging from the partner success New camera accessories Device

Version C18-21 release

by Rachel Gottesman, Technical Writer
New release
Hurray! The C18-21 release notes are ready! ๐ŸŽ‰ Please refer to this document in Teams to view them. They are also available for your partners from the knowledge base.

This is what you've been waiting for: the GTM roadmap is now available

by Rachel Cheyfitz, Product Marketing Manager for Surfsight
GTM
You can now view upcoming releases directly from Teams. This will be particularly useful for Sales and Success teams looking ahead towards โ€œblurโ€ who often donโ€™t have Jira licenses. The roadmap reflects the strategy as we plan it during our

3.9.207 upgrade

by Rachel Cheyfitz, Senior Product Marketing Manager for Surfsight
Urgent
Partner messaging
Product updates
Hi Sales, Success and Support friends! As you know, weโ€™re upgrading devices to 3.9.207 OTA for a variety of reasons. Please refer to this internal document for a detailed explanation, and for all messaging and instructions. Additionally,