Surfsight Internal Updates

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E7/8-23 and G1-23 are out! 🚀

by Sharon Schnee

E7/8-23 and G1-23 are out! 🚀 What’s included this time around? What’s new? Check it out! E7/8-23: We’ve added a new User role, so Partners can now add and edit User access levels. We added a new event when an SD card is formatted. This

E7/8-23 and G1-23 are out! 🚀

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🖨️ Draft version: E7/8-2023 🖨️

by Sharon Schnee

The draft version of E7/8 and G1 release notes are here! Take a look. Read all about this releases’ new features, enhancements, and the bugs we fixed in the E7/8 and G1 draft release notes. For more information E7/8 and G1 slides,

🖨️ Draft version: E7/8-2023 🖨️

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E5/6 is out! 🚀

by Sharon Schnee

E5/6 is out! 🚀 What’s included this time around? What’s new? Check it out! New alarm webhook subscriptions are available. New Lane weaving and QR code events have been added to organization event settings options. A recording

E5/6 is out! 🚀

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They're finally here: the new Surfsight® auxiliary cameras! 🚀🚀

Hi all, We are thrilled to announce that our long-awaited auxiliary cameras have finally been launched and we couldn't be more excited about their potential. Auxiliary cameras offer our customers a comprehensive and versatile

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E3/4 is out! 🚀

by Sharon Schnee

E3/4 is out! 🚀 What’s included this time around? What’s new? Check it out! G-sensor high and Tailgating events are now included in the Aggressive Driving report in the Analytics area of the Surfsight Portal. We continue the

E3/4 is out! 🚀

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🖨️ Draft version: E 3/4-2023 🖨️

by Sharon Schnee

The draft version of E 3/4 release notes is here! Take a look. Read all about this release’s new features, enhancements, and the bugs we fixed in the draft release notes. For more information E 3/4 slides, including next planned

🖨️ Draft version: E 3/4-2023 🖨️

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⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

by Daniel Sanchez, Technical support agent

We are happy to inform you that the service outage with live-streaming (NA cloud only) has been resolved. We appreciate your patience and apologize for the temporary inconvenience. Jira ticket:

⚠️ RESOLVED Code Red: Surfsight portal - Live streaming not working (NA cloud only) ⚠️

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⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

by Daniel Sanchez, Technical support agent

We are experiencing a service outage with live streaming (NA cloud only). Our team is currently working to restore the service. We apologize for any inconvenience. Jira ticket: https://lytx.atlassian.net/browse/SUR-5981 Salesforce

⚠️ Code Red: Surfsight portal - Live streaming not working (NA cloud only)⚠️

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Important notice: changes to the Surfsight API

by Rachel Gottesman, Technical Writer

An upcoming change to the Surfisght API may impact your use of the service. The following parameters were previously optional and will now be required in the PUT /devices/{imei}/event-config, POST /organizations/{orgId}/event-settings,