Surfsight Internal Updates

AI-14 Dash Cam Is In Beta! 🏆

2023-05-30T13:52:00Z

IMPORTANT: The purpose of this announcement is to inform Lytx employees about the status of the AI-14 Dash Cam. This information is for INTERNAL USE ONLY and should not be distributed to anyone outside of Lytx.

We are thrilled to share an exciting update on the AI-14 Dash Cam. The beta testing phase is in full swing, with selected partners (HDFleet, UTech, BlueArrow, Azuga, Fleet Hoster, HAVIT, and Geotab) providing valuable feedback. Our NPI weekly meetings have been productive, shaping the final product and keeping the involved stakeholders up to date with everything that all teams are working on.

We are dedicated to swiftly bringing the AI-14 to market, with a target to train Ford in mid-June, launch in North America by the end of Q3 and launch globally by the end of Q4. These plans are subject to trial feedback and overall readiness, and may be subject to changes.

Upon finalizing the North American modem, we will work on preparing the two additional modems for global deployment.

In addition to that, the Product Marketing team is in the final stages of preparing the AI-14 collateral, collaborating with the Shared Services, Brand, and Legal teams. The collateral includes:

Spec sheets (external)
Product brochure (external)
5 Minutes to sell document (external)
Selling and marketing guide (Internal)
AI-12 vs AI-14 two-pager (external)
Images (external)
360 view video (external)
sales decks (Internal and external)

Once the collateral is complete, we will conduct a dedicated internal training session to provide comprehensive insights into the product's value propositions for different personas, key highlights, high-level technical specifications, messaging, and a walkthrough of the available collateral.

We understand the importance of supporting you in this launch, and we are ready to assist with any Product Marketing-related requests or inquiries. Additionally, if you require assistance in training your partner resellers on this exciting launch, we are here to help.

To ensure easy access to all the latest collateral, we will be uploading it to Seismic. You will receive a notification once it is available, allowing you to explore the updated materials at your convenience.

Stay tuned for further updates as we make significant progress towards a game-changing product. Thank you for your continued support. 

Sincerely,
The Product Marketing Team 👌🏻

Known issue announcement resolved: posted speed

2022-06-27T13:14:10.067Z

To all IB employees,

We’re pleased to announce that the new posted speed feature is now working!!

Please feel free to let any partners know.

Documentation has been updated as outlined in the E11 release notes here.

The API reference has also been updated, as described here.

Enjoy!!

This notice was delivered to employees only.

Got questions? Speak with us [email protected]" rel="noopener nofollow" target="_blank">here.

Known issue announcement: posted speed

2022-06-16T17:05:24.922Z

To all IB employees,

Since the E11 release, we have learned that the new posted speed feature is not working. For this reason, we have removed it temporarily while we work on the fix. We’ll keep you updated and let you know when the feature becomes available again.

Customer impact: none

Please feel free to let any partners know if they inquire. No other action is necessary at this time.

Thanks,

The Surfsight team

📢 New WLP Rollout Update 📢

2022-04-05T08:10:00Z

The product team has decided to change the rollout strategy of the new White Label Portal.

Please find the attached internal announcement including communication guidelines and letter templates for external communication.

The Product Marketing team

3.9.207 upgrade

2021-08-16T06:37:00Z

Hi Sales, Success and Support friends!

As you know, we’re upgrading devices to 3.9.207 OTA for a variety of reasons.

Please refer to [email protected]&groupId=d3847dbc-036e-43cc-8c13-2656d45c443d&utm_source=noticeable&utm_campaign=surfsight-internal-updates.3-9-207-upgrade&utm_content=publication+link&utm_id=U2VcroU5O04eruz0qrUL.XMr3wOiOTaCdNw5b95jA.7MqUvq9peCubyiV3PenV&utm_medium=newspage" rel="noopener nofollow" target="_blank">this internal document for a detailed explanation, and for all messaging and instructions.

Additionally, you’ll find [email protected]&groupId=d3847dbc-036e-43cc-8c13-2656d45c443d&utm_source=noticeable&utm_campaign=surfsight-internal-updates.3-9-207-upgrade&utm_content=publication+link&utm_id=U2VcroU5O04eruz0qrUL.XMr3wOiOTaCdNw5b95jA.7MqUvq9peCubyiV3PenV&utm_medium=newspage" rel="noopener nofollow" target="_blank">this template that you can easily use to communicate with your partners and customers directly.

Be in touch with the Surfsight Product team through this channel for additional inquiries.