⚠️ Code Red update: Inadvertent AI-12 dashcam remote factory reset

Messaging regarding the inadvertent North American factory reset of April 2022 has been updated and now includes lessons learned.


The internal document can be viewed here:

18APRIL2022-remote-factory-reset.pdf

The partner-facing template can be used for communications; find it here:

https://drivecam.sharepoint.com/:w:/s/SurfsightProduct/Ef7WntMsL0lJih0BSTQRq70BV1uixrfk0qDdg2NT3NjGWw?e=38SaFi