We are happy to inform you that the backlog in virtual event media uploads is now clear. Please find further details below.

• Duration of the service impact: 09/19/2024 at 07:45 p.m. UTC. - 09/20/2024, 01:00 p.m. UTC

• Description of the service impact: the failure rate of virtual event media upload had increased.

• Partners affected by the service impact: all partners using virtual events.

• Jira ticket: https://lytx.atlassian.net/browse/SUR-8269.

• Salesforce problem: PR-0005851.

We appreciate your patience and apologize for the temporary inconvenience.

This notice was delivered to employees only.