📣📣 New GTM recording ℹ️ℹ️

The Sept. 22 2021 🗓️ ♍ GTM forum was held with the following status updates:

  • 🆕 device cables - to be released at the beginning of October, including an updated order form

  • Noticeable - beta is successful; once email subscriptions are tested we’ll start rolling out notifications for customers - with segmentation coming later

  • LytxLync - we’ll be publishing a Surfsight LytxLync center soon where we’ll centralize EVERYTHING you need for your job

  • C18 rolled out with a problematic alert operations-wise; lessons learned: consider improving operations planning

  • E19 - scheduled for Oct. 3 - Ongoing cloud updates with a focus on improving performance & user experience with backend fixes; Insurance companies are looking for pure G-Force events, expected to be added to this release; improve OTA experience; continue improving and enriching API v2

  • Partner Portal - Oct. 3 - We’re continuing to improve per specific customer requests;  change login image; select the default number of devices in the Device tab; set and view SD card and organization purge; set the device retention policy; add multiple sub-partner users; increase max users to 50; view purge time per org; manage partner contacts; view device data usage

  • Developer Portal - Surfsight will launch a developer portal designed to significantly improve self-service for partner integrations; first rollout scheduled for early October

  • Surfsight website migration - migration to lytx.com is in planning and scheduled for October

  • Firmware 3.10 + ADAS - scheduled for mid-Q4

  • White-label portal - in development + finished the Alpha map module; started events and cameras modules​; starting Alpha with internal people and selected partners.​ New product manager – Zlil Cohen looking for Enhancement Requests.

  • Geotab add-in - G12+G13 scheduled to be released Sept. 26th.; OrderNow customers notification about reaching their monthly live streaming limit

🗺️ 🗺️ 🗺️ Checkout the ~2-month outlook here: Roadmap 🗺️ 🗺️ 🗺️

Additionally, we had some lessons learned:

  • Discuss statuses at GTM more granularly so that communications are clearer prior to releases

  • Hardware rollout process still not 100% - need to look into updating the eCommerce site as part of the prep steps

  • The Product team is currently accepting enhancement requests through Jira and looking into alternatives to improve this process so that Sales can also make direct contributions

🧑‍🏫 Find this week’s GTM presentation 📝 here:

https://drivecam.sharepoint.com/:p:/s/SurfsightProduct/EZwMY7A_VMZEulwzkZSfuPoBsE3aKEIe_Uo-Z8NE_kMRRg?e=1yYai3

Find this week’s complete recording 🎦 here:

https://lytx.zoom.us/rec/share/EmWiXGc90FYP4YBH2dkteMBKQ9SQtp_sPHcNwDbpWyGTwkbpt8zwv1r36efidw57.ELfZcHAzZ3d4h4-l?startTime=1632328131000