We would like to inform you about the scheduled database maintenance for both Clouds on February 8, 2025. During this time, there will be a downtime that may impact API access.

  • Duration of the Database Maintenance: We expect a downtime of 15 minutes.

  • Impact of the service outage: Some clients may experience issues accessing APIs. We are not expecting any data loss during this maintenance period.

  • Partners impacted by the service outage: US cloud and EU cloud.

  • Schedule Database Maintenance timeframe:

    • US cloud: On 08.02.2025 from 21:00 PST to 00:00 PST

    • EU cloud: On 08.02.2025 from 19:00 PST to 21:00 PST

We appreciate your patience and apologize for the temporary inconvenience.

This notice was delivered to employees and partners