Surfsight Internal Updates

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Auxiliary camera field trial announcement and communication guidelines 🌻

To all of our teams - PSMs, Sales, TAMs and others - as part of our rollout plan for auxiliary cameras, we will begin field testing in a few weeks, aiming to collect feedback from a small group of partner resellers before releasing to the

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🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM

Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -

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CANCELLED - Scheduled Database Maintenance – Potential API Downtime

by Natalia Correa, Technical Support Engineer

We want to notify you that the February 8, 2025, scheduled database maintenance for both Clouds has been cancelled. As soon as the next database maintenance is planned, we will notify you. We sincerely regret any inconvenience and value

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Scheduled Database Maintenance – Potential API Downtime

by Natalia Correa, Technical Support Engineer

We would like to inform you about the scheduled database maintenance for both Clouds on February 8, 2025. During this time, there will be a downtime that may impact API access. Duration of the Database Maintenance: We expect a downtime of

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Firmware 3.14 is rolling out!

by Ben Goldfarb

Hardware and firmware updates

Firmware Update 3.14 is rolling out The latest firmware update, 3.14, for the AI-12 dashcam, is rolling out. What’s included: Yawn Detection Auxiliary Camera Connection/Disconnection Alerts Enhanced the Telemetry API Standby Window

Firmware 3.14 is rolling out!

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Firmware 3.13 is rolling out!

by Ben Goldfarb

Hardware and firmware updates

Firmware Update 3.13 is rolling out The latest firmware update, 3.13, for the AI-12 dashcam is rolling out. What’s included: Power loss file protection Increase privacy with watermarks Hotspot control The limited-release phase of the

Firmware 3.13 is rolling out!

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Important notice: Changes to the Surfsight API

by Ben Goldfarb

Upcoming changes to the Surfsight® API that may impact your use of the service. Create Drivers and Update Drivers APIs - (Validate the “organizationId ” parameter) When creating a new driver persona in the Organization, (POST/drivers

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Firmware 3.12.206 is rolling out!

by Sharon Schnee

Hardware and firmware updates

Firmware Update 3.12.206 is rolling out. The latest firmware update, 3.12.206, for the AI-12 dash cam is rolling out. What’s included: New NOM label in the Certification screen An issue that caused repeated rebooting of the device was

Firmware 3.12.206 is rolling out!

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Important notice: changes to the Surfsight API

by Sharon Schnee

Two upcoming change to the Surfsight API may impact your use of the service. Due to a more stringent validation process, the viewer role, which can be assigned to users in the Partner Portal, will only have access to limited functions

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