Surfsight Internal Updates

🚀🚀 v3.10 release package and more 🚀🚀

by Rachel Cheyfitz, GTM
Hi team! 👪 As part of our efforts to continuously improve communications, we’ve created a new document called the “release package”. The release package is to be included in all major launches (not every sprint). So, without further ado -
Hardware and firmware updates
GTM
Collateral updates

Important notice: Changes to the Surfsight API

by Ben Goldfarb
Upcoming changes to the Surfsight® API that may impact your use of the service.  Create Drivers and Update Drivers APIs - (Validate the  “organizationId ” parameter)  When creating a new driver persona in the Organization,  (POST/drivers
Support
Announncement

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming change to the Surfsight API may impact your use of the service.  Due to a more stringent validation process, the viewer role, which can be assigned to users in the Partner Portal, will only have access to limited functions
Support
Announncement

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight API may impact your use of the service.  1.       A JWT token is now required for both setting purge days and updating purge days in the PATCH /organizations/orgID API call. This is available only to
Support
Announncement

ℹ️ Surfsight add-in within MyGeotab - "Issue loading this page" error - RESOLVED

by Silvia Arce, Technical Support Engineer
Support
Announncement
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab - "Issue loading this page" error.  Our team is currently working to restore normal performance levels. We apologize for any

ℹ️ Service Impact Announcement ℹ️ : Surfsight add-in within MyGeotab - "Issue loading this page" error

by Silvia Arce, Technical Support Engineer
Support
Announncement
We’re currently experiencing degraded performance issues with the Surfsight add-in within MyGeotab. This may affect some users. Our team is currently working to restore normal performance levels. We apologize for any

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfisght API may impact your use of the service.   1.       The DELETE/organization/{orgId} API call will change to DELETE/organizations/{orgId} to be consistent with other Organizations endpoints.  2.      
Announncement
Support

Important notice: changes to the Surfsight API

by Sharon Schnee
Two upcoming changes to the Surfsight® API may impact your use of the service.  Certain events can only accept none for the data type using the dataType parameter. Previously, attempting to set up these events with a snapshot or video type
Announncement
Support

3.12 release package

by Nadav Bahat, Product Marketing Manager
GTM
Collateral updates
Partner messaging
Team, the AI-12 3.12 firmware version is in rollout, with General Availability (GA) targeted for late September. We prepared a release package that includes all the supportive assets to help you learn about the firmware's features, how to